besa8 Terms & Conditions — Complete User Agreement

Last updated: 2026

Welcome to the besa8 platform. These Terms & Conditions ("Terms") govern the relationship between besa8 ("Platform", "we", "us") and its users ("you", "member"). By using the besa8 website, application or any of its services, you are considered to have agreed to all of these Terms. If you do not agree with these Terms, please refrain from using the platform.

1

Definitions & Applicability

The meaning of certain specific terms used in these Terms is explained below:

"Platform" refers to the besa8 website, mobile version and all related services.
"Member" refers to any registered user who has opened a besa8 account.
"Wager" refers to the placing of money on casino games, sports betting or any other gaming activity.
"Bonus" refers to any incentive money or benefit given to a member by the platform.

These Terms apply to users in Bangladesh. It is entirely the user's own responsibility to comply with the laws of their country.

2

Account Eligibility & Registration

The following conditions must be met to open an account at besa8:

You must be at least 21 years old. Use of any besa8 service by minors is strictly prohibited.
Each person may open only one account. If multiple accounts are found, all of them will be closed and the balance may be forfeited.
All information provided at registration must be accurate, complete and up to date. Providing false information may result in account closure.
Your account password and login details must be kept completely confidential. Sharing login details with third parties is prohibited.
besa8 may request identity documents or other records at any time for account verification purposes.

3

Deposit & Withdrawal Rules

3.1 Deposit

The minimum deposit amount is ৳500. This limit applies to every payment method.
Accepted payment methods: bKash, Nagad, Rocket and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank and other major commercial banks).
Deposits must be sent from your own account only. Funds sent through a third party will not be accepted.
besa8 does not charge any deposit processing fee; however, your bank or mobile wallet may apply its own charges.

3.2 Withdrawal

The minimum withdrawal amount is ৳500.
Each withdrawal request generally takes 10 to 45 minutes to process.
Account identity verification must be completed before a withdrawal can be made.
Withdrawal of bonus funds is only possible after the specified wagering requirements have been met.
The withdrawal method should match the deposit method. The method used to deposit will be given priority for withdrawal.

4

Bonus & Promotion Terms

besa8 runs various types of bonuses and promotional offers for members. Please read the relevant terms carefully before accepting any bonus.

4.1 Welcome Bonus

A 100% bonus is given on the first deposit, up to a maximum of ৳20,000.
Example: deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
The wagering requirement for the bonus is 25 times — calculated on the bonus amount only, not the deposit.
Example: ৳1,000 bonus × 25 = after completing ৳25,000 in bets, winnings from the bonus will be withdrawable.
This bonus applies only once and only at the time of the first deposit.

4.2 General Bonus Policy

besa8 reserves the right to modify, suspend or cancel any bonus offer at any time.
One bonus cannot be used alongside another bonus at the same time, unless specifically stated.
If evidence of bonus abuse or fraud is found, the bonus and any associated winnings will be forfeited.
If you attempt to benefit from a bonus offer by providing false information, your account may be permanently closed.

5

VIP Program & Cashback Policy

The besa8 VIP program has three tiers — Bronze, Silver and Gold. Each tier offers weekly cashback and special benefits.

Bronze: up to 0.5% cashback per week. New active members start at this tier.
Silver: up to 1.0% cashback per week. Regular active players are promoted to this tier.
Gold: up to 1.5% cashback per week. The most active and loyal members reach this tier.

VIP tier upgrades are evaluated automatically, and while specific turnover thresholds are not disclosed, regular play and engagement with the platform helps with progression. Cashback is generally processed each week. besa8 reserves the right to change VIP terms.

6

Prohibited Activities

The following activities are strictly prohibited on the besa8 platform:

Operating more than one account on behalf of the same individual or household.
Attempting to gain artificially from bonus abuse.
Opening or verifying an account using another person's identity documents.
Exploiting technical vulnerabilities or errors in the platform to gain an unfair advantage.
Playing games using automated software, bots or scripts.
Using the platform for money laundering or any other illegal financial activity.
Treating platform staff in a disrespectful, harassing or threatening manner.

If involvement in any of the above activities is proven, besa8 reserves the right to immediately close the account, forfeit the balance and notify the relevant authorities.

7

Responsible Gaming & Self-Control

besa8 believes that gaming is a form of entertainment — not a source of income. We encourage members to play responsibly and provide the following tools for that purpose:

Deposit limit setting: Members can set daily, weekly or monthly deposit limits.
Self-exclusion: A member can temporarily close their account for a set period of time if they wish.
Reality check: A feature that reminds you about the time you have spent playing at set intervals.
Account closure: The option to permanently close your account if needed.

For more information about problem gaming and for support, visit our Responsible Gaming page.

8

Privacy & Data Protection

besa8 gives the highest priority to protecting members' personal information. The platform uses SSL encryption technology, which keeps all transactions and data transfers secure.

Your personal information is not sold or transferred to any third party.
Information may be shared with relevant authorities where necessary to meet legal obligations or prevent fraud.
To learn about our detailed privacy policy, please read our Privacy Policy page.

9

Intellectual Property & Use of Content

All content published on the besa8 platform — logos, designs, text, graphics, software and other elements — is entirely the intellectual property of besa8 or is covered by a valid licence.

Republishing, copying or using content for commercial purposes without prior written permission is prohibited.
The platform's game software may be used for personal entertainment, but reverse engineering or modification is not permitted.
Using the besa8 trademark or brand identity to create misleading advertisements or promotions is strictly prohibited.

10

Platform Limitation of Liability

besa8 makes every effort to ensure the highest standard of service, but the platform's liability is limited in the following situations:

When a game is disrupted due to a technical fault, server outage or internet connectivity issue.
When a transaction is delayed or fails due to a problem with a third-party payment gateway.
When an account is accessed through the member's own negligence or by an unauthorised person.
Force majeure events — when service is unavailable due to a natural disaster, cyber attack or government directive.

In the event of any claim or dispute, the maximum compensation will be limited to the amount of the transaction in question.

11

Account Suspension & Closure Policy

besa8 reserves the right to temporarily suspend or permanently close an account in the following situations:

If any clause of these Terms is violated.
Failure to provide the documents required for identity verification.
Suspicion of suspicious financial activity or money laundering.
In accordance with a court or authority order.
At the member's own request, particularly for responsible gaming reasons.

In the event of account closure, any valid balance will be returned, however bonus-related funds may be forfeited if a breach of terms is proven.

12

Dispute Resolution & Complaints Process

If you have a complaint or dispute, please contact our customer service team first. besa8 is committed to a fair and prompt resolution.

First step: Send a detailed complaint via live chat or email ([email protected]).
Review: Our team will review the complaint and inform the member.
Resolution: An attempt will be made to reach a solution acceptable to both parties.

Support for complaints is available in both Bengali and English. 24/7 live chat is always available.

13

Changes & Updates to the Terms

besa8 reserves the right to change, revise or update these Terms at any time. When changes are made:

The date of the most recent update will be noted on this page.
For significant changes, members may be informed by email or through the platform.
Continued use of the platform after any changes will be considered acceptance of the new Terms.
If you do not agree to the new Terms, you may request closure of your account.

14

Customer Service & Contact

besa8 provides customer service 24 hours a day, 7 days a week to ensure the best experience for members. Use the following channels for support:

Live Chat: Get immediate help directly through live chat on the platform.
Email: [email protected] — for detailed complaints or questions.
Language: Service is available in both Bengali and English.

By using the besa8 platform you confirm that you have read, understood and agreed to comply with these Terms in full. These Terms form a legally binding agreement. Please play responsibly — for those aged 21 and over only.

besa8 Complete Terms & Conditions